Pay Later With Klarna

We are offering 2 pay later options via Klarna which will be automatically available at checkout if your order qualifies. Find out more about the payment methods below.

Pay In 4

Four equal payments are automatically collected every 2 weeks from your debit or credit card. You get all the “closure” of a full upfront payment, but with the cash-flow benefits of spreading the cost. The total amount charged to your card is no greater than if you simply paid for the entire purchase up front (provided the agreed payment schedule is followed). 

Pay later in 30 days

Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. 

What you need to get started:

  • A US bank account

  • Be 18 years of age or older

  • A US residential address

    Having trouble paying for your order with Klarna?

    If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:
    • Klarna may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount.

    • You may have outstanding payments on previous Klarna invoices.

    • You may have missed a required field at the checkout, such as filling in your Date of Birth.

    • You are using a pre-paid debit card.

      What if I want to return?

      Only pay for what you keep. If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. If you have an upcoming payment due date – sit back and relax. If there is a delay in the store registering a return Klarna will issue a new payment due date for the stuff you decided to keep.

       

      Please note that Klarna are an independent payment company and KILLSTAR have no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service.

      For any more info just click here as Klarna are right on hand for quick and simple, self service solutions.

       

      More info:

      What is Klarna?

      Klarna is a global payments provider that works with retailers to give customers the smoothest online shopping experience by providing unique payment options and superior customer experience. Klarna has 2,500 employees around the world and is leading the way for alternative payments by serving 70 million consumers and 170,000 merchants. Learn more.

      Pay In 4 FAQs

      How do I pay in 4 interest-free installments?

      Select 4 interest-free installments to split your purchase into equal payments, charged automatically every two weeks beginning at the time your order is confirmed (usually the shipment date). No bills are sent - you can simply sit back, relax, and enjoy your purchase. View complete terms.

      Is there a fee to pay later in in 4 interest-free installments?

      There are no upfront fees or interest when you pay in instalments through Klarna.

      What is monthly financing through Klarna?

      Monthly financing is available when you choose to open an account with Klarna at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time and can be used anywhere in the Klarna merchant network. View complete terms.

      Will this affect my credit score?

      When you choose to Pay later in 4 interest-free instalments, Klarna may perform a soft credit check. This type of credit check will not impact your credit score.

      Monthly financing applications will take credit score and credit history into consideration when determining if the application is approved.

      How can I reach Klarna?

      You can reach Klarna anytime at https://www.klarna.com/us/customer-service/  

      Pay Later in 30 days FAQs

      How does Pay later in 30 days work?

      Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in Klarna.app or by logging into www.klarna.com/uk.

      Am I eligible for Pay later in 30 days?

      To use Pay later in 30 days you must be at least 18. Whilst this option is widely promoted, Pay later in 30 days is subject to your financial circumstances. When choosing Pay later in 30 days, our assessment will not affect your credit rating.

      How can I increase my chances of being accepted for Pay later in 30 days?

      Klarna is unique and offers Pay later in 30 days based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 30 days by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later in 30 days before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

      Will a credit search take place against me?

      Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor KILLSTAR run credit searches against you that could impact your credit rating.

      Why have I not been offered Pay later in 30 days?

      Although Pay later in 30 days is widely promoted it is not always universally available. The Pay later in 30 days method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

      What are my payment options with Klarna?

      You can pay with debit or credit card immediately in the checkout or take advantage of our Pay later in 30 days payment option, where you can pay for the goods once you have received them via credit card or debit card. You can always monitor your outstanding payments in the Klarna app.

      What happens if I cancel or return my order?

      As soon as KILLSTAR have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment. The return will be reflected in the Klarna app immediately.

      What happens if I don’t pay for my order?

      Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive a push notification from the Klarna app or email reminders to pay – and, if very late, we’ll also send you a text or letter, too. Your credit score will not be impacted by using Klarna’s ‘Pay later in 30 days’ products even if you have failed to pay on time.

      I have been asked to go to the Klarna site. Is this correct?

      If you have chosen to Pay later in 30 days, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. You are always able to view payments instructions in the Klarna app.

      What do I need to provide when I make a purchase?

      If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give us the correct details, as otherwise you will not receive the payment information.

      Is my payment information safe?

      Payment information is processed securely by Klarna. No card details are transferred to or held by KILLSTAR. All transactions take place via connections secured with the latest industry standard security protocols.

      Can I pay before the due date?

      You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email or in the Klarna app to pay for your order.

      Have you received my payment?

      If you pay by card, KILLSTAR will confirm your order right away. If paying by Pay later in 30 days, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in to the Klarna app or www.klarna.com/uk.

      What happens to my statement, when I've returned the goods?

      Once KILLSTAR has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed. You are always able to monitor the status of your order in the Klarna app.

      I've received a statement, but I've not yet received my goods.

      You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please email KILLSTAR to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive

      I have cancelled my order. How long will it take until I receive my refund?

      As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

      I have asked for a refund. How will I be refunded?

      If you have paid for your order with a card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

      I haven’t received an email with my statement/payment information.

      If you do not have your statement number to hand you can log into the Klarna app or at www.klarna.com/uk, where you will find all of your orders and be able to make payments.

      I still have questions regarding payment, how can I get in touch?

      Visit Klarna app Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.