See below for information about our delivery options.
|USA||Free Shipping (orders over $125*)||FREE|
|Priority (Order by 1pm Pacific time Mon-Fri)||$7.95|
|Priority Express (Order by 1pm Pacific time Mon-Fri)||$40|
|WORLDWIDE||Free Shipping (orders over $200**)||FREE|
|Priority (Order by 1pm Pacific time Mon-Fri)||$40|
|Priority Express (Order by 1pm Pacific time Mon-Fri)||$60|
Please note that shipping costs are automatically calculated at checkout based on the total weight of your order and the shipping destination, therefore can vary. The prices quoted above show a minimum delivery charge.
Orders are processed and shipped from our warehouse within 5 business days after the order date. Please allow some extra time for order processing during busier times of the year or during sale events.
Gift Cards are excluded from the Free Shipping offer.
Weight restrictions may apply and not all shipping methods will be available for all weights / shipping destinations.
Please note we do not deliver to PO BOX addresses.
**Exclusions apply.* Free shipping is not available to Alaska, Hawaii, Guam and Puerto Rico due to carrier restrictions.
***Exclusions apply.* Where shipping via USPS is not an option, minimum order value to qualify for free international shipping will be $300.
You are personally responsible for any import duty/tax that may be applied to an order outside of the US. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.
If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.
Countries we do not ship to:
Afghanistan, Åland Islands, Algeria, Angola, Anguilla, Antigua & Barbuda, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, Ladakh (India), Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Netherlands Antilles, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Pitcairn Islands, Réunion, Rwanda, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, St Barthélemy, St Helena, St Kitts & Nevis, St Lucia, St Martin, St Pierre & Miquelon, St Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, US Outlying Islands, Uganda, Vanuatu, Vatican City, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe
You have 14 days from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
T&Cs apply. Learn more
All our prices are in USD but you can pay in any currency.
Yes - let us know as soon as possible via email or the contact us form.
No - orders can't be amended once placed.
Once your order has been dispatched, you will receive a tracking number which you can use to track your order.
We offer 14 days return policy which you can see at killstar.com/pages/returns
Our sizes are true to size and compare to standard sizes.