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Fill out the form below and weโ€™ll get back to you as soon as we can โ€“ usually within one working day.

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Most questions can be answered without waiting for a reply. Before contacting us, check out:

Our support hours

Our customer team is UK-based and here for you at the times below:

Monday โ€“ Sunday
09:30 โ€“ 17:00

Closed on UK Bank Holidays.

When youโ€™ll hear back

We aim to reply to all enquiries within 24 hours. During major promotions, launches and holiday periods, replies may take a little longer, but we'll always get back to you as quickly as possible.

Updated 1st September 2026: Our Contact Us Form isn't working right now. If you need to get in touch with us urgently, please send us an email at support@killstar.reamaze.com and one of the team will get back to you as soon as possible.