We’re open 9am - 5pm PT
Monday to Friday, excluding US holidays.
We love to hear from you! But please ensure to read our FAQ first - as it covers most answers about shipping, delivery, currency and returns.
Otherwise, give us a message - or email us direct to contact@KILLSTAR.com
Please note that requests to remove or delete your account in line with GDPR may require verification before we can complete this request. In these cases we will contact you directly via email.
Contact Us Online
Free Shipping on orders over $100
Priority from $7.95
UPS from $15
Free Shipping on orders over $200
Tracked from $13
UPS from $55
We offer a 14-day exchange and refund policy.
All items must be returned in their original condition. Sale items will receive store credit.
Underwear, bodysuits, swimwear and earrings are none returnable due to hygiene restrictions.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
CAN I PAY WITH US DOLLARS, EURO, OTHER CURRENCY?
All our prices are in USD but you can pay in any currency.
DO YOU SHIP WORLDWIDE?
CAN I CANCEL MY ORDER?
Yes - let us know as soon as possible via email or the contact us form.
WHERE CAN I TRACK MY ORDER?
Once your order has been dispatched, you will receive a tracking number which you can use to track your order.
HOW DO I MAKE A RETURN / EXCHANGE?
We offer 14 days return policy which you can see at killstar.com/pages/returns
HOW DO YOUR SIZES COMPARE TO OTHER BRANDS?
Our sizes are true to size and compare to standard sizes.
|Length||Width (Chest)||Width (inc Arms)|
For further assistance please contact us.