What is AfterPay?
AfterPay is a US payment service provider that takes end-to-end responsibility for your payment.
How does AfterPay Work?
AfterPay lets you receive your purchase now and spread the total cost over 4 automatic payments every 2 weeks. Interest Free!
Will a credit check take place against me?
No - however all orders are subject to approval by AfterPay – for example, if you have any overdue payments, the Installment Feature will not be available to you.
Am I eligible for AfterPay?
AfterPay is available to individuals that live in the US and are at least 18 years old (19 years old in Alabama or if you are a ward of the state in Nebraska) and be the authorized holder of an eligible US-issued debit/credit card. However, before you can use AfterPay you need to provide your full name, residential address, email address and your mobile number for verification. You will also need to submit your debit or credit card details (and be authorized to do so) so that AfterPay can deduct your payments.
When do I need to pay?
Your first payment is made at the time of purchase for one quarter of the total purchase price. AfterPay will give you your entire payment plan before you complete your purchase so you can see the total amount due.
What Happens if I cancel or return my order?
Returns are subject to our standard returns policy. You should contact us to arrange the return and ensure the products are sent back in a salable condition.
Once we receive your return and process a refund, all future payments for that order will be cancelled. If you have already made one or more payments, the installments paid will be refunded to the credit/debit card that you used to place the order (where applicable).AfterPay will send a confirmation that payments have been cancelled. The bank may take 5-7 business days to process this amount.
Please note, you will be liable for all payment amounts until AfterPay receives confirmation from us that a return has been accepted and they have received the refunded amount.
Will my payments to AfterPay come out automatically?
Yes. If you have not made a payment through your account before the scheduled payment date, AfterPay automatically takes payment from your designated debit or credit card on that date.
You can check your scheduled payment dates at any time by logging into your account at portal.afterpay.com/us/login-email
No one wants to incur late payment fees and you can avoid these by simply making sure you have sufficient funds available on your designated credit or debit card.
Have you received my payment?
When you complete your order you will receive an email notification from KILLSTAR (detailing the items your have ordered) and AfterPay (detailing your payment plan).
I still have questions regarding AfterPay, how do I get in touch?
Visit AfterPay's website for help and customer support information.