I fell in love with this dress the moment i saw it on the website!! 🖤🖤 It's perfect i love it so much!
The ribbon came off instantly and the details are more purple then red other then that a good dress
2 stars because it's very cute, but the first time the strings broke off entirely. Easy return process but the new dress also had the strings break off in the same way. Ended up stitching it back on the second time.
Hi Harper,
I am sorry to see this. I can see that you have been in communication with customer experience about this. If you require further support please reply to the last email within the thread. Alternatively, the contact form on our website can be used to start a new thread.
Dress has good shape and design. Fits nicely. The velvet ribbon is not sewn in properly or the velvet ribbon is just not good. I wore it once out of the bag, washed it cold and in a front-loading washing machine and the second time I try to wear it the ribbon just ripped out of the seam! Very disappointing and the material is wrongly stated as cotton when it is viscose.
Hi Carolina,
I'm really sorry to hear this. Our Customer Experience team have reached out to you via email to help resolve this for you.
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More InfoWe're not shipping to your location.
We offer this premium service for reassurance against any mishaps in transit plus quicker and easier resolutions of any issues. Stay opted in to be protected for damages/loss in transit and even for theft from your doorstep!
Address |
Method |
Price |
---|---|---|
USA | Free Shipping if over $100 | - |
Standard (from) | $10 | |
International | Free Shipping if over $200 | - |
Standard (from) | $17 |
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You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
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All our prices are in USD but you can pay in any currency.
Yes.
Yes - let us know as soon as possible via email or the contact us form.
No - orders can't be amended once placed.
Once your order has been dispatched, you will receive a tracking number which you can use to track your order.
We offer 14 days return policy which you can see at killstar.com/pages/returns
Our sizes are true to size and compare to standard sizes.
XS | S | M | L | XL | 2XL | 3XL | 4XL | |
---|---|---|---|---|---|---|---|---|
Cup Size Range | 30-34 A-C |
32-36 A-C |
32-36 B-D |
32-36 C-DD |
34-38 DD-F |
36-40 E-G |
38-42 F-H |
40-44 G-HH |
Equivalent To | 34A 32B 30C |
36A 34B 32C |
36B 34C 32D |
36C 34D 32DD |
38DD 36E 34F |
40E 38F 36G |
42F 40G 38H |
44G 42H 40HH |
XS | S | M | L | XL | 2XL | 3XL | 4XL | |
---|---|---|---|---|---|---|---|---|
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8 | 10 | 12 | 14 | 16 | 18 | 18/20 | 20/22 |
![]() |
4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
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36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
XS | S | M | L | XL | 2XL | 3XL | 4XL | ||
---|---|---|---|---|---|---|---|---|---|
Body Meas. Bust | CM | 82 | 87 | 92 | 97 | 102 | 109 | 114 | 119 |
IN | 32¼ | 34¼ | 36¼ | 38¼ | 40¼ | 43 | 45 | 46¾ | |
Body Meas. Waist | CM | 64 | 69 | 74 | 79 | 84 | 91 | 96 | 101 |
IN | 25¼ | 27¼ | 29¼ | 31 | 33 | 35¾ | 37¾ | 39¾ | |
Body Meas. Hips | CM | 89 | 94 | 99 | 104 | 109 | 116 | 121 | 126 |
IN | 35 | 37 | 39 | 40 | 42¼ | 45¾ | 47¾ | 49½ |
See product description for more information.