VIP Program T&Cs
- This is our way of showing you our appreciation. The program was launched on 16 January 2018.
- Points can be earned for activities on our site, like referrals and purchases from this date above date. Details of all activities which can be completed to earn points can be viewed in the VIP panel - CLICK HERE
- Activities such as order & referrals from before 16 January 2018 do not qualify.
- Points are awarded automatically and can be tracked at via your Rewards panel - CLICK HERE
- Points can only be awarded when customers are logged in to their account when placing orders.
- VIP points are not awarded for orders placed as a guest.
- Points will not be awarded for orders paid via Gift Card.
- Shipping charges & TAX does not count towards the total value on which points are awarded.
- Points for referrals are awarded once the referred customer has created an account & placed their first order. Referrals are only valid for customers placing their first order with us over $30 (excludes shipping & tax). We withhold the right to block referrals if we have reasonable reason to suspect fraudulent activity.
- 500 Bonus points are automatically awarded when customers place an order for more than $119.99 excluding shipping charges and any taxes which are added at checkout before completing the order. This offer is limited to 1 per 7 calendar days.
- Points expire after 12 months of inactivity. Points cannot be transferred between customer accounts.
- Points can only be used to earn discounts off purchases, not redeemed for a monetary reward.
- Anyone with a customer account at KILLSTAR.com is automatically enrolled.
- Customers must be logged into their account in order to earn points.
- Purchases / activities completed as a guest will not qualify.
Once redeemed, rewards cannot be refunded for points. Please ensure to check the correct reward is selected before confirming your selection within the VIP panel.
- Customers may opt out at any time by contacting us using our normal contact details.
- We withhold the right to amend the offer (including all rules & rewards), remove customers or withdraw this program at any time with no notice required.