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Standard Returns
As standard, you have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.
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![Velvet Grip Liquid Lip [CHALICE]](http://us.killstar.com/cdn/shop/files/Matte_Liquid_Lipstick_Chalice_2_68x102_crop_center.jpg?v=1753190173)
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![Velvet Grip Liquid Eyeliner [CHALICE]](http://us.killstar.com/cdn/shop/files/Liquid_Eyeliner_Chalice_2_68x102_crop_center.jpg?v=1753192942)
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