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Standard Delivery

USA
Orders over $150 - Free
Standard - from $10

International Delivery

Orders over $250 - Free
Standard - from $17

Australia & New Zealand
Orders over $275 - Free
Standard - from $17

Mexico
Orders over $325 - Free
Standard - from $17 

From our US store, we currently ship to the following countries:

Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Ecuador, Greenland, Hong Kong, Indonesia, Japan, Macao, Malaysia, Martinique, Mexico, New Caledonia, New Zealand, Peru, Philippines, Puerto Rico, Saint Barthélemy, Singapore, South Korea, Taiwan, Thailand, United States, Vietnam.

Read more about delivery

Extended Returns

Orders placed from 17th October 2025 until 23rd December 2025 are eligible for an extended return timeframe for store credit or exchange only.  You can return items purchased within these dates up until 31st January 2026.

 Standard Returns

As standard, you have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.

When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.

*Exclusions apply. Learn more about non returnable items.

Read more about returns

Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Every time you add Green Package Protection to your order, Route donates to support an agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.