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I hate buying things from Killstar because it's always a hit or miss.
Hi Sara,
I am sorry to hear this and will make sure your feedback is passed on to our product team.
We offer this premium service for reassurance against any mishaps in transit plus quicker and easier resolutions of any issues. Stay opted in to be protected for damages/loss in transit and even for theft from your doorstep!
|
Address |
Method |
Price |
|---|---|---|
| USA | Orders over $125 | Free |
| Standard (from) | $10 | |
| International | Orders over $250 | Free |
| Standard (from) | $17 | |
| Australia & New Zealand | Orders over $275 | Free |
| Standard (from) | $17 | |
| Mexico | Orders over $325 | Free |
| Standard (from) | $17 |
Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Every time you add Green Package Protection to your order, Route donates to support an agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.
EXTENDED RETURNS Any order placed from 20 November 2023 to 19 December 2023 will be eligible for our Extended Returns policy: items can be returned for exchange or store credit up to 31 January 2024.
Standard returns criteria & exclusions apply.
This doesn't impact your statutory rights.
STANDARD RETURNS As standard, you have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
T&Cs apply. Learn more about payment
All our prices are in USD but you can pay in any currency.
Yes.
Yes - let us know as soon as possible via email or the contact us form.
No - orders can't be amended once placed.
Once your order has been dispatched, you will receive a tracking number which you can use to track your order.
We offer 14 days return policy which you can see at killstar.com/pages/returns
Our sizes are true to size and compare to standard sizes.
Our sizes are true to size and compare to standard sizing as follows:
| Size | Cup Size Range | Equivalent To |
|---|---|---|
| XS | 30-34 A-C | 34A 32B 30C |
| S | 32-36 A-C | 36A 34B 32C |
| M | 32-36 B-D | 36B 34C 32D |
| L | 32-36 C-DD | 36C 34D 32DD |
| XL | 34-38 DD-F | 38DD 36E 34F |
| 2XL | 36-40 E-G | 40E 38F 36G |
| 3XL | 38-42 F-H | 42F 40G 38H |
| 4XL | 40-44 G-HH | 44G 42H 40HH |
| Sizes | XS | S | M | L | XL | 2XL | 3XL | 4XL |
|---|---|---|---|---|---|---|---|---|
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 18/20 | 20/22 |
| US | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| EU | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Sizes | Sizes | XS | S | M | L | XL | 2XL | 3XL | 4XL |
|---|---|---|---|---|---|---|---|---|---|
| Body Meas. Bust | CM | 82 | 87 | 92 | 97 | 102 | 109 | 114 | 119 |
| IN | 32¼ | 34¼ | 36¼ | 38¼ | 40¼ | 43 | 45 | 46¾ | |
| Body Meas. Waist | CM | 64 | 69 | 74 | 79 | 84 | 91 | 96 | 101 |
| IN | 25¼ | 27¼ | 29¼ | 31 | 33 | 35¾ | 37¾ | 39¾ | |
| Body Meas. Hips | CM | 89 | 94 | 99 | 104 | 109 | 116 | 121 | 126 |
| IN | 35 | 37 | 39 | 40 | 42¼ | 45¾ | 47¾ | 49½ |
| UK | EU | US |
|---|---|---|
| 3 | 36 | 5 |
| 4 | 37 | 6 |
| 5 | 38 | 7 |
| 6 | 39 | 8 |
| 7 | 40 | 9 |
| 8 | 41 | 10 |
| 9 | 42 | 11 |
| UK | EU | US | US |
|---|---|---|---|
| UK4 | EU 37 | US6 | US5 |
| UK5 | EU 38 | US7 | US6 |
| UK6 | EU 39 | US8 | US7 |
| UK7 | EU 40 | US9 | US8 |
| UK8 | EU 41 | US10 | US9 |
| UK9 | EU 42 | US11 | US10 |
| UK10 | EU 43 | US12 | US11 |
| UK11 | EU 44 | US13 | US12 |
| UK12 | EU 45 | US14 | US13 |
| Sizes | Sizes | XS | S | M | L | XL | 2XL |
|---|---|---|---|---|---|---|---|
| Chest | CM | 86 | 91 | 96½ | 101 | 106 | 111½ |
| IN | 34 | 36 | 38 | 40 | 42 | 44 | |
| Waist | CM | 71 | 76 | 81 | 86 | 91 | 96½ |
| IN | 28 | 30 | 32 | 34 | 36 | 38 | |
| Hip | CM | 86 | 91 | 96½ | 101 | 106 | 111½ |
| IN | 34 | 36 | 38 | 40 | 42 | 44 | |
| Inside Leg | CM | 83 | 83 | 83 | 83 | 83 | 83 |
| IN | 32 | 32 | 32 | 32 | 32 | 32 | |
| Neck | CM | 36½ | 38 | 39½ | 40½ | 43 | 44½ |
| IN | 14½ | 15 | 15½ | 16 | 17 | 17½ |
KS
|
Diameter (mm) | |
|---|---|---|
| US4 | 14.9 | |
| US5 | 15.7 | |
| US6 | 16.5 | |
| US7 | 17.3 | |
| US8 | 18.1 | |
| US9 | 18.9 |
Size recommendations vary per style. Please see product description for details.
| Body Length (cm) (top panel when worn, longest point) |
Width (cm) (½ width of the bottom opening with edges together) |
|
|---|---|---|
| XXS | 19 | 15.5 |
| XS | 23.5 | 18 |
| S | 28 | 20.5 |
| M | 32.5 | 23 |
| L | 37 | 25.5 |
| XL | 41.5 | 28 |
| XXL | 46 | 30.5 |
| Body Length (cm) | Width (cm) (Bust Under Arm) |
|
|---|---|---|
| XS | 17 | 17.5 |
| S | 22 | 20 |
| M | 27 | 22.5 |
| L | 32 | 25 |
| XL | 37 | 27.5 |
| 2XL | 42 | 30 |
| 3XL | 27 | 32.5 |
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